Terms of Service

Your use of the Platform is subject to these TOS, which may be updated, amended, modified or revised by Lumnoverse Technologies Private Limited from time to time without any notice to You. It is important for You to refer to these TOS from time to time to make sure that You are aware of any additions, revisions, amendments or modifications that we may have made to these TOS. Your use of the Platform and engagement with the Platform constitutes Your acceptance of these TOS. Your use of the Services herein is under a limited, non-transferable, non-licensable, non-assignable license to use the Services granted by Lumnoverse Technologies Private Limited only for the purposes mentioned herein.

The Platform and Services are designed to assist the Users to store certain data related to their day to day business and to obtain and retrieve the data as and when required ("Data"). The Platform and Services are designed to allow the Users to seamlessly access their Data via any internet enabled device.

We endeavour to provide a functional and convenient Service through our Platform, but we do not guarantee that Your web browser or mobile device will be compatible with the Platform or the Services or that the Platform and Services will be available uninterrupted.

The Users represent and warrant that they have taken the appropriate consent from Patients, where required, before storing any of the Patients' information including but not limited to personally identifiable information, contact information, health records, demographic information and financial information etc.

As part of the registration process You will need to create an account, including a username and password. It is Your responsibility to ensure that the information You provide is accurate, not misleading and it is Your responsibility to keep Your password secure.

You shall be responsible for keeping Your credentials in safe custody. The Company will not be liable for any losses or claims arising out of misuse of Platform or Services accessed with Your credentials. You shall not create an account or username and password using the names and information of another person or using words that are the trademarks or the property of another party (including ours), or vulgar, obscene or in any other way inappropriate.

After creating Your account, Users may be required to pay an amount towards Platform fee for using some parts of the Services being provided by the Company through the Platform. The prices will be displayed on the Platform based on the model You choose.

You may want to access more or all of Company's Services by creating or upgrading to a paid account ("Paid Account"). You can create or upgrade to a Paid Account by signing up for one of Company's subscription plans ("Subscription Plans" and each a "Subscription").

Fees for Subscriptions ("Subscription Fees") shall be based on the length of Your Subscription ("Subscription Period"). All Subscriptions will auto-renew at the end of the then Subscription Period unless and until You request in writing and notify us of cancellation through the Platform.

Our prices may be updated from time to time so please make sure that You check our current Subscription Fees before placing Your order. All payments shall be in INR. The fees will be exclusive of all taxes and additional fees including but not limited to convenience fee.

Purchases on the Platform are non-refundable. The Fee paid by you is for the length of the subscription, even if You decide to cancel it mid term.

We will refund the money only in case we fail to provide Service to our customers from our end, which shall be initiated after our internal investigation. Users need to request for the same via email at help@dentosupport.com.

No refund is possible wherein money is paid to government bodies, such as taxes, or fees to other third parties with a role in processing Your order. No refund will be entertained in case service gets canceled due to any violation of terms stated on the Platform.

Through Your use of the Platform, You shall have access to store and retrieve the Data. Users should be aware of the confidentiality requirements and observe all caution and the applicable duty of care in storing the Data.

The Data is to be entered by the Users or any authorised person of the Users. The Platform presents the Data to the Users in an "As-Is" manner and the Platform does not make any warranties, representations, etc. on the accuracy and correctness of the Data.

The Company shall not share the User's Data with any third party, unless required through a court order or required by any authorised law enforcement agencies. In other words, the Company shall not engage in any activity that can be construed as "sharing personally sensitive data".

The Company shall store the Data on a secure cloud infrastructure and/or third-party servers chosen by the Company or built by the Company. The Company is committed to protecting the identity of the Users and the Data.

The Company may terminate Your access to all or any part of the Platform or Services at any time if You fail to comply with these TOS. This may result in the forfeiture and destruction of all information associated with Your membership and will immediately terminate Your ability to provide services through the Platform.

In the event of discontinuation of services, the Company, at its discretion, will make reasonable efforts to help You take a backup of Your Data in a suitable electronic format.

This Platform and the Services are available only to Users who can form legally binding contracts under Indian law. The Services are intended solely for Users who are eighteen (18) years of age or older. We reserve our right to terminate the Services and/or refuse to provide You with access to the Platform if it is brought to our notice or if it is discovered that You are under the age of 18 years.

THE PLATFORM (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SPONSORS AND PARTNERS DO NOT WARRANT THAT: (A) THE SERVICE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, (II) FOR ANY DIRECT DAMAGES ARISING OUT OF PAID SERVICES, IN EXCESS (IN THE AGGREGATE) OF THE FEES PAID BY YOU FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE APPLICABLE CLAIM.

This Agreement shall be governed by and construed in accordance with the laws of India without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation thereto the Platform, the Terms or any transactions entered into on or through the Platform shall be subject to the exclusive jurisdiction of the courts at Mumbai, India and You hereby accede to and accept the jurisdiction of such courts.